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Product recall

Villeroy & Boch Gustavsberg recalls Graphic bathroom mirrors model Round

The recall applies to Graphic bathroom mirrors Round in sizes:

80 cm (article number GB71GCMR80 purchased before July 2021) and 100 cm (article number GB71GCMR10 purchased before November 2021). Deliveries afterwards are not affected.

DANGER

An issue has been identified with the suspension fitting of Graphic bathroom mirrors Round. The connection between the suspension fitting and the mirror glass can loosen, causing the mounted mirror to come loose from the wall and fall down. Thus, there is a risk of injuries.

MEASURE

Please take the mirror off the wall and do not use it anymore if you have purchased Graphic bathroom mirror model Round 80 cm (GB71GCMR80) before July 2021 and 100 cm (GB71GCMR10) before November 2021. We need to replace the mirror with a new mirror with reinforced suspension fitting.

CONTACT

We ask that you who have purchased a mirror from the above mentioned, immediately contact our customer service via e-mail: reklamationer.gbg@gustavsberg.com to agree on how the exchange will take place.

As a brand manufacturer, we set the highest standards when it comes to the quality of our products. This of course also applies to the production of our bathroom furniture. We therefore deeply regret this inconvenience. However, since the safety of our products is very important to us, we urge you to contact us. We thank you in advance for your help!